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Nairobi Commuters Stranded as Matatu Operators Stay Off Roads Despite Strike Call-Off

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Monday morning brought frustration and uncertainty for thousands of Nairobi commuters as sections of the matatu industry stayed off the roads, despite reports that a planned strike had been called off. Long queues formed at bus stops across the city, forcing many to walk long distances, turn to boda bodas, or rely on ride-hailing services. For parents, the disruption created a particularly stressful start to the week.

Naomi Gathuo described her experience, saying she arrived late at work after waiting for over an hour at a crowded bus stop.

“The fares were hiked by 50%. I paid Ksh 150 instead of the usual 100,” she said. Naomi called for clearer communication from matatu operators and stricter enforcement of safety measures. “They need to resolve the underlying issues. The boda associations and matatu SACCOs should enforce strict measures to prevent vehicle torching. And they must communicate clearly, no more conflicting statements. We need to know exactly what’s happening the night before.”

Brian Ndegwa from Ruiru echoed the frustration, noting that covering 40 kilometers took him three hours, a delay he described as “strangely unusual.” The disruption forced many who could work from home to do so, he explained, while others worried about their safety on the road.

“Parents were concerned about whether we got to work safely and how we would return home, my dad even texted just to check,” he said. Brian lamented the lack of alternatives, as only one SACCO was operating while he normally had six. He called on transport authorities to resolve their issues without inconveniencing the public, pointing out the apparent lack of discipline in the sector.

For parents like Ann Kamau from Kasarani, the disruption raised immediate concerns about their children.

“There was communication that the strike had been called off on Sunday night, only to find the bus stop with a longer queue than usual and no vehicles. The school buses were not affected since pickups are before 7 am. As a mother, I’m worried about how my child will get home now that the roads are inaccessible,” she said. Ann spent over two hours in traffic and paid higher fares, and she urged transport authorities to maintain a clear communication channel and work closely with the county to prevent such disruptions in the future.

The mixed signals from matatu operators left commuters confused and frustrated, with the sudden fare hikes adding financial strain to the morning chaos. As Nairobi slowly returns to normal, families are calling for better communication, stricter regulation, and more disciplined transport operations to prevent future disruptions that affect both adults and children.

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Cover Story

Heartbreak as Body of 12-Year-Old Blessed Claire Muthoni Arrives Home from India

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Kenyans are mourning the loss of Blessed Claire Muthoni, a brave 12-year-old girl from Kihuri in Othaya, Nyeri County, who passed away while undergoing specialised cancer treatment in New Delhi. Claire had been fighting stage 4 cancer for over three years.

The aggressive disease took a heavy toll on her young body, eventually leading to the amputation of one of her legs. Despite the pain and the many challenges she faced, Claire remained hopeful and courageous throughout her journey, inspiring many who followed her story.

On January 19, 2026, she travelled to India with her mother in search of advanced treatment aimed at saving her remaining leg and managing the cancer that had spread to her lungs. The journey was filled with hope, supported by Kenyans from all walks of life who contributed towards her treatment and kept her in their prayers.

A brave fight

While in India, Claire underwent several chemotherapy sessions. Unfortunately, her condition worsened after developing complications, leading to her admission to the Intensive Care Unit. She passed away in hospital last week, leaving behind a grieving family and a nation that had stood with her.

On Monday, March 30, 2026, her remains arrived at Jomo Kenyatta International Airport. The atmosphere at the airport was filled with grief as family members, friends and well-wishers gathered to receive her. Her mother returned home alone, carrying a loss no parent should have to endure.

Claire will be laid to rest in her home area of Othaya in the coming days, as her family begins the difficult process of saying their final goodbyes.

Her story touched thousands across the country, many of whom followed her journey through updates and fundraising efforts. She became a symbol of strength and resilience, and her passing has deeply affected those who had hoped to see her recover.

Beyond the grief, her story has once again brought attention to the challenges families face when dealing with childhood cancer in Kenya. The high cost of specialised treatment, limited access to advanced care locally, and the emotional and financial strain on families often force many to seek treatment abroad.

Read our March issue here 

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Cover Story

Heartbreak as Body of 12-Year-Old Blessed Claire Muthoni Arrives Home from India

Published

on

Kenyans are mourning the loss of Blessed Claire Muthoni, a brave 12-year-old girl from Kihuri in Othaya, Nyeri County, who passed away while undergoing specialised cancer treatment in New Delhi. Claire had been fighting stage 4 cancer for over three years.

The aggressive disease took a heavy toll on her young body, eventually leading to the amputation of one of her legs. Despite the pain and the many challenges she faced, Claire remained hopeful and courageous throughout her journey, inspiring many who followed her story.

On January 19, 2026, she travelled to India with her mother in search of advanced treatment aimed at saving her remaining leg and managing the cancer that had spread to her lungs. The journey was filled with hope, supported by Kenyans from all walks of life who contributed towards her treatment and kept her in their prayers.

A brave fight

While in India, Claire underwent several chemotherapy sessions. Unfortunately, her condition worsened after developing complications, leading to her admission to the Intensive Care Unit. She passed away in hospital last week, leaving behind a grieving family and a nation that had stood with her.

On Monday, March 30, 2026, her remains arrived at Jomo Kenyatta International Airport. The atmosphere at the airport was filled with grief as family members, friends and well-wishers gathered to receive her. Her mother returned home alone, carrying a loss no parent should have to endure.

Claire will be laid to rest in her home area of Othaya in the coming days, as her family begins the difficult process of saying their final goodbyes.

Her story touched thousands across the country, many of whom followed her journey through updates and fundraising efforts. She became a symbol of strength and resilience, and her passing has deeply affected those who had hoped to see her recover.

Beyond the grief, her story has once again brought attention to the challenges families face when dealing with childhood cancer in Kenya. The high cost of specialised treatment, limited access to advanced care locally, and the emotional and financial strain on families often force many to seek treatment abroad.

Read our March issue here 

Continue Reading

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Shock as Section of Gikomba Shoe Market Demolished Overnight

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Traders at Nairobi’s bustling Gikomba Market are counting heavy losses after a section of the popular shoe market (mitumba shoe section) was demolished overnight by Nairobi City County enforcement teams. The operation took place in the early hours of Tuesday morning.

Videos and photos circulating on social media show destroyed merchandise and devastated traders who arrived at the market this morning to find their businesses in ruins. According to reports, the county government carried out the demolition after an eviction notice lapsed. This happened even though the High Court (Environment and Land Court) had earlier issued and extended conservatory orders in March 2026, halting mass demolitions and evictions at Gikomba and surrounding areas along the Nairobi River.

Repeated demolitions

Demolitions at Gikomba are not new. As far back as 1977, the original market was brought down by the government to pave the way for light industries. In recent years, attention has shifted to the riparian land along the Nairobi River, with authorities proposing to expand the buffer zone from 30 metres to 50 metres in a bid to control flooding.

Many traders have raised concerns over what they describe as poor consultation, shifting relocation plans and the lack of a clear and secure alternative site. There are also growing fears that the process could open the door to land grabbing and cartel involvement.

Impact

For most traders at Gikomba, the market is more than just a place of business. It is their only source of livelihood. Repeated fires and demolitions have created a cycle of uncertainty, financial strain and constant rebuilding. Many small business owners say they struggle to recover after each loss, only to face another setback months later.

Calls for improved fire safety measures, fair relocation plans and meaningful engagement with authorities continue to grow louder. Without long term and sustainable solutions, Gikomba traders will continue to bear the high cost of operating in one of Nairobi’s busiest yet most vulnerable markets.

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